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Delivery Information

Where we deliver

We deliver throughout the Sri Lanka. (IncludingColombo 01 to Colombo 15 free of charge)

Delivery services

·         FREE Standard Delivery on all orders over 2000 SLRNormally within 24-48 hours in Colombo 01 – 15 and in 2-5 working days Island wide.

·         Express Delivery Next working day (order before 2pm): 500 LKR

Please note the following:

·         Order cut-off for all delivery services is 2pm (SL time). Orders placed after 2pm will be treated, for the purposes of delivery, as having been placed the next working day.

·         Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 2pm on Friday will not be processed until Monday.

·         Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbor to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbor or at your local agent office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.

·         All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

·         We cannot ship orders containing aerosols or flammable products to customer’saddresses.

·         Customers are advised that Express Delivery is not available fororders higher than 5 kg

 

Payment Methods

 

We accept the following Payment Methods:

 

Tracking your order

You will be able to track your order by visiting Your Account, signing in and clicking on Order History. We will also send you an email at each stage of the process, i.e. when the order is placed, when the payment has been authorized and then when the order has been dispatched.

If you would like to know the delivery status of your order, please click here.

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